Delivery & Returns

Delivery:

We ship to most countries all over the world.

FREE SHIPPING.

Delivery times depend on your location.

Shipments are dispatched the next business day providing the item is on stock.

Deliveries will be within 3 to 7 working days for Europe and 15 working days for all countries outside Europe. There are no deliveries on weekends or holidays. We are not liable for delays to deliveries which are outside our control.

Returns:

If you are not completely satisfied with your purchase, you can return it within 14 days of receipt. Only unused products with original label and box can be returned or replaced. Cleaning products are non-returnable due to hygiene reasons.

WE CAN’T OFFER FREE RETURN OR RE-DELIVERY, except in the event of an error on our part.

Christmas orders / refunds

Only orders placed in November and December are eligible for the extended Christmas returns policy. They should be send back by January 15th. Please include original order details to help us with refund / exchange. Please send us first email at office@missheepskin.com to inform us what the problem is.